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Frequently Asked Questions
How long does it take to receive a quote?
How long does it take to receive a quote?
Once you submit a quote request via our Quote Request Form, our team typically responds within 5 business hours. For more complex requests or customisations, it may take slightly longer to ensure accuracy.
Can I request a quote for multiple products at once?
Can I request a quote for multiple products at once?
Yes, you can request a quote for multiple products in a single submission. Simply add all the items you need to your quote list by clicking “Add to Quote” on each product page, then submit the form. We’ll provide a combined quote covering all your requested items.
What can I request a quote for?
What can I request a quote for?
You can request a quote for any product listed on our website, including assistive technology, rehabilitation equipment, mobility aids, homecare products, and accessories. If you need something specialised or custom, please contact us to discuss your requirements.
Is there a minimum order value for quotes?
Is there a minimum order value for quotes?
No. We don’t have a minimum order value for providing a quote. Whether you’re ordering a single item or multiple products, we’re happy to prepare a personalised quote for you.
Can I customise products in my quote?
Can I customise products in my quote?
Yes. Many products offer customisation options such as upholstery colours, sizes, or accessories. Customisation details and pricing can be included in your quote — just specify your preferences when submitting your request.
Can I get a quote for delivery and installation?
Can I get a quote for delivery and installation?
Absolutely. If you require delivery and professional installation, please include this information in your quote request. We’ll provide pricing for these services along with your product quote.