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Product Support

Expert Product Support.
We're Here to Help!

Our Product Support team is dedicated to assisting customers with any issues or questions regarding your rehabilitation equipment. Our expert team is available from 9am-5pm (AEST) to offer guidance and troubleshooting. We support a wide range of leading brands and products, ensuring you receive the help you need.

Please fill in a few quick details below with the serial number and any visible error codes so we can provide the best technical support in the shortest amount of time. The support team will be in touch with you within 24 hours.

1Contact Details
  • Please type Personal if you are a home customer

  • What title do you hold at your facility / company?

  • Must include area code if using a landline - 10 digits required NO Spaces

  • Must include area code if using a landline - 10 digits required NO Spaces

  • 2Product Details
  • Please choose your equipment's brand

  • Product Model Number

  • Please provide serial number to help resolve your issue more efficiently

  • Please provide your Tax Invoice Number from your equipment purchase and attach your Tax Invoice (on the last page) to claim any applicable Warranties.

  • Choose Equipment to receive the Initial Troubleshooting Steps

  • 3Issue Description
  • Maximum 5 Images

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