RedGum Katie Plus Low Back Adjustable Ergo Day Chair

At Rehab Technology, we understand that timely delivery of our products is essential to your operations. That’s why we’re committed to providing efficient and reliable shipping solutions for all our clients.

Shipping Locations

We proudly deliver to various locations across Australia and the Pacific, ensuring that our products reach you wherever you are. For specific inquiries about international shipping, please contact our customer service team by filling in a few quick details here.

Delivery Timeframes

Our standard delivery timeframes vary depending on the product and your location. Generally, once your product is in stock, you can expect your order to arrive within 5-10 business days after dispatch. We strive to process and dispatch orders as quickly as possible, and you’ll receive a tracking number via email once your order has shipped. If your product is produced to order, you will be notified of the expected dispatch time at the time of purchase. Lead time is also available on each product page. 

Bulk Orders

If you’re placing a bulk order, we’re excited to work with you! Keep in mind that larger orders may require additional processing time, so please reach out to us for a specific delivery timeframe and any special considerations we should be aware of. 

Order Tracking

Stay informed about your shipment with our order tracking service. Once your order is dispatched, you’ll receive an email containing your tracking number and a link to track your shipment in real-time.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. For a detailed quote, please proceed to checkout, where the shipping fees will be displayed before finalising your purchase. Alternatively, get in touch with the Rehab Technology team and we can assist you with a quote.

Delivery Instructions

To ensure successful delivery, please provide clear and accurate shipping information at checkout. If you have specific delivery instructions or require assistance, don’t hesitate to contact our customer support team.

Damaged or Missing Items

If your order arrives damaged or you believe an item is missing, please contact us within 7 of receiving your shipment. We will work quickly to resolve the issue and ensure your satisfaction.

Contact Us

If you have any questions regarding our shipping and delivery policies, please feel free to reach out to our customer service team by filling in a few quick details here. We’re here to help!